Journal
Field notes on franchise reporting
Short pieces on scorecards, Hong Kong catchments, royalty extracts, and kickoff preparation — written for operators and area managers.
How to read a franchise unit scorecard without drowning in columns
A practical order for reviewing sales, labour, and territory share so area managers leave the page with three decisions, not thirty questions.
Drawing franchise territories that survive Hong Kong density
Exclusivity rules that work on a map of Kowloon often fail on the ground. Here is how we define catchments that respect MTR catchments and street-level competition.
The royalty file fields that make later analysis possible
If your monthly royalty upload only stores a total, every future performance report will be guesswork. These fields are worth insisting on from day one.
When a unit looks weak on paper but is carrying the territory
Seasonal mall traffic, renovation periods, and shared delivery kitchens can flatten a scorecard. How we annotate outliers before anyone schedules a coaching call.
What to prepare before a franchise reporting kickoff
A short checklist of unit lists, period cutoffs, and decision questions that keep the first briefing under an hour and the analysis on schedule.